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Choose a device, such as a computer or mobile device (phone or tablet), on which you can install apps.ĭownload and install an authentication app to your device.

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If you choose this secure option, follow these steps to download and install one of the supported applications and configure it to work with. While authentication applications are not protected if your device is lost or stolen, this method offers more security than phone calls or text messaging against phishing, hacking, or interception. Authentication applicationĪuthentication applications are downloaded to your device and generate secure, six-digit codes you use to sign in to your accounts. If you lose or change your device and do not have an alternate authentication method selected, you’ll have to delete your account and start over. We strongly recommend setting up a second authentication method in case you ever change or lose your device. You are required to give your device a nickname to help you remember which device was used. Since face or touch unlock is specific to the device and browser, you’ll need to use the same device and browser in the future to sign in using this authentication method. We do not store your fingerprints or images. You will not see this option in the list of authentication options if your device does not have this capability.

You can only use face or touch unlock on a device that supports this feature. Face or touch unlockįace or touch unlock uses either facial recognition or fingerprints to sign in to your account. If you get locked out, you’ll have to delete your account and create a new one.Īlthough you can choose from several authentication options, some authentication methods such as Security Keys, PIV/CAC cards and authentication applications are more secure against phishing and theft. is unable to grant you access to your account if you get locked out and/or lose your authentication method. If you select text or voice message, you are required to select an additional authentication method. losing your phone), you’ll have a second option to use to get access to your account. If you lose access to your primary authentication method (i.e. We encourage you to add two methods for authentication to your account. We use 2FA as an added layer of protection to secure your information.

Please be cautious using Trusted devices - only set this option for devices you confirm as yours and safe to use.In addition to your password, requires that you set up at least one secondary authentication method to keep your account secure.

Messages on mac not working with google two step code#

By doing so, you will not be asked for a security code when you log in the next 30 days. When you use Two-factor authentication, you have the option to set the device you're using as trusted. If you have used all your recovery codes or you suspect that they have been compromised, you can reset them at any time from the Two-factor authentication settings.įorgot to download your Recovery codes? Learn what to do If you ever lose your phone, or can't receive a security code, you will need a recovery code for emergency access to your pCloud account. It is very important that you store these codes in a secure place. When setting Two-factor authentication, you will also receive 10 one-time recovery codes. You can use it later to add your pCloud to Google Authenticator, in case you install the authenticator app on a new mobile device. It is important to write your secret key and save it in a secure place. Enter the security code and finish by saving your Recovery codes.Scan the QR code (open Google Authenticator > Scan a barcode), or manually enter the security key (Google Authenticator > Enter a provided key).If you choose Google Authenticator as a preferred method to receive security codes, you'll be able to access your account even if you don't have an Internet connection or mobile device.

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Enter the verification code and finish by saving your Recovery codes.

It is important that you use a valid phone number, as you will receive a verification code that's necessary to complete your setup

Open my.pCloud, log in your account go to Settings > Securityįor security reasons, you'll be required to enter your account password.

If you choose Text messages and system notifications as a preferred method to receive security codes, you'll receive them as SMS on your mobile device, or as a pCloud notification on your logged devices.

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Note: If you have signed up with Facebook or a Google account, you need to set a password for your pCloud account, before enabling Two-factor authentication.